SLA (Service-Level Agreement)

Choose the SLA that best suits your company needs and the urgency of your requests.

I NEED YOU NOW!

  • Two-Hour Response
  • Urgent requests take priority in the queue
  • Coding included
  • Expert Developer
  • Phone Support
  • Skype Support
  • Slack Support
  • E-mail support
  • 10 hours included

$ 2500 / monthly

CALL

I Feel Panic, Talk to me!

  • Six Hour Response (Mon-Fri 8-8)
  • Troubleshoot issues and identify problems
  • Coding will be billed separately
  • Expert Developer
  • Phone Support
  • E-mail support
  • 10 hours included

$ 1750 / monthly

CALL

Hey, Can You Look At This.

  • Twenty-Four Hour Response (Mon-Fri 9-5)
  • Troubleshoot issues and identify problems
  • Coding will be billed separately
  • Escalated Support
  • Phone Support
  • E-mail support
  • 10 hours included

$ 1250 / monthly

CALL

You may subscribe to a lesser number of hours (less than 10) per month for a 10% premium.